Senior RPA & AI Integration Consultant

Summary

A senior RPA and AI integration consultant with eleven years delivering enterprise-scale automation programmes across financial services and insurance sectors. Expert in UiPath and Automation Anywhere, with a strong track record of leading cross-functional teams through complex digital transformation initiatives. Combines deep technical capability with commercial acumen to align automation roadmaps directly to business outcomes.

Experience areas

1. Lead RPA Consultant

   2021 – Present
   • Led a 14-bot UiPath deployment for a pan-European insurance group, automating claims triage and reducing average handling time by 61%.
   • Built and mentored a four-person automation Centre of Excellence, growing internal delivery capacity from 2 to 9 active bots in 18 months.
   • Delivered a process mining engagement that identified €2.1M in annual savings potential across back-office operations.

2. RPA Developer & Analyst

   2017 – 2021
   • Designed and maintained 22 attended and unattended bots for a global bank's compliance and KYC functions, achieving 99.2% process accuracy.
   • Integrated Automation Anywhere with an in-house AI document classifier, reducing manual document sorting effort by 83%.
   • Co-authored the enterprise automation governance framework adopted across three business units.

Skills

Certifications

• UiPath Certified Advanced RPA Developer
• Automation Anywhere Certified Advanced RPA Professional
• Blue Prism Developer Certification