Senior Manager, Product Management - Machine Learning and AI

Senior Manager, Product Management - Machine Learning and AI

Position Code: PXDP55

About the Role

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

In Card Intelligence, we're using ML and GenAI to build the future of how we engage and acquire our customers. As a product leader in our Marketing & Acquisitions team, you'll collaborate with talented data scientists and engineers to develop and deploy solutions to help support our customers. You'll also work across teams to build products that enable seamless and scalable model development, influence strategic decisions, and contribute to building a thriving product practice in support of our overall Machine Learning capabilities.

Key Responsibilities

As a senior manager in this role, you will guide your team and collaborate with cross-functional stakeholders with a focus on four key areas:

Human Centered

• Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery
• Leverage customer insights to shape priorities and roadmap development while advocating for and driving alignment between stakeholders

Business Focused

• Own and prioritize three-year ML infrastructure and model delivery roadmaps that tie to business outcomes
• Identify points of leverage in complex problems or systems, and utilize data effectively to define success metrics
• Exercise balanced judgment in decisions about risks of both actions taken and not taken while innovating in a well-managed way

Technology Driven

• Understand and leverage technology and end-state architecture vision to partner with technology teams to drive comprehensive design decisions on white space technical problems
• Share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
• Deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics are not performing

Transformational Leadership

• Develop and communicate a 3-year vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence
• Attract and recruit top talent, and be intentional about mentoring and developing junior product associates

About You

Required Qualities:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges

• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you

• Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work

• Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
• OR Bachelor's degree in any field and at least 4 years of Product Management experience

Preferred Qualifications

• Experience translating business strategy and analysis into consumer facing digital products

Compensation and Benefits

Salary by Location:

• Chicago, IL: $182,500 - $208,300
• McLean, VA: $200,700 - $229,100
• New York, NY: $219,000 - $249,900

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Additional Information

• At this time, Capital One will not sponsor a new applicant for employment authorization for this position
• This role is expected to accept applications for a minimum of 5 business days
• No agencies please
• Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws
• Capital One promotes a drug-free workplace
• Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries

For Accommodations or Technical Support:

• Accommodations: RecruitingAccommodation@capitalone.com or 1-800-304-9102
• Technical support or questions about Capital One's recruiting process: Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).