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Klaviyo

Senior Lead AI Engineer - G&A Systems

$180,000 - $270,000/yearFull timeBoston, Massachusetts, United States2 days ago

Senior Lead AI Finance Technology Engineer

About the Role

Klaviyo is looking for a Senior Lead AI Finance Technology Engineer to be the first dedicated AI engineer within the Finance Technology (G&A FinTech) team. As an early leader in this space, you'll reimagine how Finance teams operate in an AI-first world by shaping architecture, standards, and long-term vision.

You'll partner across all Finance functions—Accounting, Tax, Treasury, FP&A, Procurement, and Internal Audit—as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure the back-office stack is reliable, well-integrated, compliant, and ready for a public, AI-forward SaaS business. You'll own the roadmap, health, and governance of platforms including ERP and financial systems (e.g., NetSuite/Oracle), procure-to-pay (e.g., Zip), revenue and billing systems, and related integrations and automation.

Responsibilities

AI-First Finance Systems & Architecture

  • Reimagine core Finance workflows (accounting, procurement, deal desk approvals, revenue, ME/QE close cycle, etc.) through an AI-first lens, not just incremental automation
  • Design and build AI-powered workflows, copilots, and agents that automate and augment Finance processes
  • Architect and implement systems that integrate across SaaS platforms such as NetSuite, Zip, Zone Advanced Billing, Avalara/Vertex, and others
  • Partner with internal IT AI team and establish best practices for prompt engineering and evaluation, LLM system design and orchestration, versioning, testing, security, and observability of AI systems
  • Enable AI use cases (copilots, assistants, automated workflows) that drive faster execution and better decision-making for Finance teams
  • Collaborate with stakeholders to translate business problems into scalable AI solutions

Driving an AI-First Operating Model

  • Identify high-leverage opportunities to replace manual workflows with AI-native solutions
  • Define and track success metrics tied to efficiency gains, time savings, and operational effectiveness
  • Act as a thought partner to Finance leadership on what's possible with AI, not just what's requested
  • Design systems that handle sensitive financial data with security, privacy, and trust at the core
  • Partner with Internal Audit, Security, Legal, and Global IT to ensure compliant and ethical AI deployment

Cross-Functional Collaboration & Enablement

  • Work closely with Security, Global IT, and GTM Systems to align on shared AI infrastructure and standards
  • Contribute to and adopt company-wide AI patterns, tooling, and best practices
  • Enable Finance teams to leverage AI by building reusable frameworks and workflows, playbooks, and training materials
  • Help non-technical stakeholders confidently use and iterate on AI-powered tools

Technical Leadership

  • Advocate for scalable, well-governed AI systems that integrate cleanly into Klaviyo's broader tech ecosystem
  • Act as a key voice in shaping how Klaviyo becomes AI-first internally, starting with Finance systems

Requirements

  • Minimum 5+ years of engineering or data engineering experience, with 2+ years building AI/ML or LLM-powered solutions delivering tangible business outcomes
  • Proven ability to set technical direction and build 0→1 systems with meaningful organizational impact
  • Strong experience with React, JSON, Python, SQL, and modern APIs
  • Experience with LLM platforms (OpenAI, Claude, Gemini, etc.)
  • Experience designing AI-powered workflows, agents, or copilots
  • Experience integrating with Finance Systems through Runlayer and MCPs
  • Experience integrating with enterprise Financial SaaS systems
  • Experience designing scalable and secure systems, automation frameworks, and internal tools
  • Experience working with sensitive data and implementing responsible AI practices
  • Strong ability to translate ambiguous business problems into scalable technical solutions

Bonus Points

  • Experience with Financial systems—NetSuite, Zip, Avalara/Vertex, Zone Advanced Billing, or equivalent systems
  • Familiarity with SOX & ITGCs
  • Familiarity with middleware automation platforms (e.g., n8n, Workato, Zapier)
  • Experience in high-growth SaaS environments
  • Contributions to AI governance, internal AI platforms, or experimentation frameworks

Why This Role Matters

This is a foundational role in defining how Klaviyo becomes an AI-first company from the inside out. You won't just be implementing AI—you'll be shaping how Finance teams operate with AI, defining standards for responsible, scalable internal AI systems, and building the blueprint for how AI is embedded across the business.

Compensation & Benefits

Base Pay Range For US Locations:

$180,000—$270,000 USD

In addition to base salary, the total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Travel

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

About Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment, or any other characteristic protected by applicable law.

Important Notice

Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.

About Klaviyo

<cite index="15-1">Klaviyo is the autonomous B2C CRM and AI marketing platform that unifies customer data and automates email, SMS, RCS, WhatsApp, and mobile push to drive personalized, revenue-generating campaigns.</cite> <cite index="13-4">It combines marketing automation, analytics, and customer service into one unified solution.</cite>

Industry
Marketing Automation
Head office
Boston, Massachusetts
Company size
2,368
Founded
2012
B2C CRMMarketing automationEmail marketingSMS marketingCustomer data platformAI agents
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Senior Lead AI Engineer - G&A Systems