Generative AI Engineer - Ford Pro Intelligence

About Ford Pro Intelligence

Ford Pro Intelligence builds data and AI-powered products that help commercial customers manage fleets more efficiently, safely, and reliably.

Our team works across connected vehicle data, fleet operations, driver insights, service planning, charging workflows, and business intelligence to create software that helps customers make better decisions and take action.

The Role

You will design and develop LLM-powered applications that connect natural language experiences with enterprise data, cloud services, and operational workflows. You will work across agent orchestration, tool calling, prompt engineering, structured data grounding, evaluation, safety, observability, and production deployment.

This is a hands-on engineering role for someone who wants to build practical GenAI systems that solve real customer problems, not isolated prototypes.

Responsibilities

• Ship production GenAI features that improve customer workflows
• Build reliable patterns for LLM integration, tool use, evaluation, and observability
• Improve the accuracy, latency, cost, and trustworthiness of AI-enabled systems
• Help teams move from prototypes to maintainable production services
• Partner across engineering, product, data, security, and business teams
• Contribute to responsible AI practices in an enterprise software environment

Areas of Work

Agent orchestration and workflow design:

• Agent orchestration
• Tool calling and function calling
• Context and conversation state management
• Structured model outputs
• Workflow automation
• Human-in-the-loop review patterns
• Integration with backend services and enterprise APIs

Data-to-action transformation:

• Develop systems that transform complex operational signals into concise summaries, recommendations, alerts, and decision-support experiences
• Help customers move from data to action faster

Production reliability and safety:

• Build the foundations needed to operate GenAI systems responsibly in production, including:
• Evaluation datasets and test harnesses
• Prompt and workflow regression testing
• Groundedness and accuracy checks
• Guardrails and safety controls
• Prompt injection and misuse defenses
• Latency, cost, and quality monitoring
• Traceability for debugging AI behavior

Technical Environment

Our environment is primarily built around Google Cloud Platform, with production services developed mainly in Python and Kotlin. You do not need experience with every tool listed below, but strong candidates should be comfortable learning across this environment.

Requirements

• 4+ years of professional software engineering experience
• 3+ years of hands-on experience building production backend services, APIs, data products, or AI-enabled applications
• 3+ years demonstrating strong programming skills in Python, Kotlin, or Java
• 2+ years of practical experience using LLM APIs or building GenAI-enabled applications
• 2+ years of hands-on experience with prompt engineering, RAG, tool calling, function calling, or structured model outputs
• 2+ years of experience with SQL and structured data
• 2+ years of experience deploying or operating software in a cloud environment, preferably GCP
• 2+ years of experience demonstrating strong understanding of testing, monitoring, reliability, and maintainable software design

Preferred Qualifications

• 1+ years of experience demonstrating the ability to collaborate with product managers, engineers, data teams, and business stakeholders
• 1+ years of experience deploying agentic AI based applications in enterprise production environments

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time

For more information on salary and benefits, visit: https://fordcareers.co/GSR

Compensation and Work Arrangement

This position is a salary grade 7 or 8 and ranges from $118,700–$232,700.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

Employment Requirements

• Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
• Visa sponsorship is not available for this position.

Equal Opportunity

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.