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AI Solutions Architect

WTW
Upper Merion Township, Pennsylvania, United StatesFull timePosted 4 days ago
Location
Upper Merion Township, Pennsylvania, United States
Type
Full time

The Role

  • Client engagement & discovery — Work directly with internal clients to deeply understand their use cases, identify the core problem and success criteria, and translate requirements into a clearly scoped MVP. Act as the technical voice in stakeholder conversations, bridging business need to technical possibility.
  • Solution architecture ownership — Design and own end-to-end architectures for AI solutions across the full delivery spectrum: pro-code applications on Azure, low-code solutions on Power Platform & Copilot Studio, and third-party platforms such as Lyzr or Moveworks. Produce architecture artefacts (HLD, LLD, ADRs) that guide delivery teams.
  • AI & agentic framework design — Lead the architecture of advanced AI capabilities: multi-agent systems, agentic workflows, advanced RAG (contextual retrieval, hybrid search, re-ranking), MCP integration, and next-generation AI orchestration patterns using Azure AI Foundry, LangGraph, and adjacent frameworks.
  • Modernization of existing AI workloads — Assess and evolve current LangChain/LangGraph and OpenAI-based pipelines and Google Cloud AI assets. Define a roadmap to advance these toward production-grade, observable, and maintainable architectures aligned with enterprise standards.
  • Backend & integration architecture — Design scalable APIs, event-driven integrations, and enterprise connectors that underpin AI solutions. Ensure AI capabilities integrate cleanly with enterprise systems (M365, ServiceNow, ERP, HR platforms, etc.).
  • Observability & operational excellence — Embed observability-first thinking into every architecture: define logging, tracing, evaluation, and monitoring frameworks for AI systems using tools such as Azure Monitor, Promptflow evals, LangSmith, or equivalent. Ensure AI solutions are auditable and trustworthy at scale.
  • Developer enablement & technical governance — Work hands-on with the engineering team as a trusted design partner. Conduct architecture reviews, provide hands-on guidance during delivery, establish reusable patterns and reference architectures, and reduce technical debt through principled design decisions.
  • Technology radar & innovation — Maintain an active awareness of the AI tooling landscape. Evaluate and recommend emerging platforms, frameworks, and patterns that could improve delivery speed, capability, or cost-efficiency for the team.

About WTW

WTW (Willis Towers Watson plc) is a British-American multinational advisory, broking and solutions company that provides data-driven, insight-led solutions in the areas of people, risk and capital. Its operations span commercial insurance brokerage and risk advisory, employee benefits and rewards consulting, retirement and actuarial services, and investment advice for pension funds and institutional investors.

Industry
Advisory, insurance broking and solutions
Head office
London, United Kingdom (legally domiciled in Ireland; principal executive offices at the Willis Building, London)
Company size
Approximately 48,900 employees (2024)
Founded
1828
Insurance brokerage and risk advisoryEmployee benefits and rewards consultingRetirement and actuarial servicesInvestment advice for pension funds and institutional investors
View WTW’s profile →

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