AI Engineer ll

About Zafin

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty.

Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value.

About the Role

This is an intermediate position that focuses on designing, developing, deploying, and supporting cutting edge AI-powered software solutions within the Banking and fintech domains, including Pricing & Billing. The successful incumbent will combine strong software engineering, AI/LLM expertise, data engineering capabilities, and customer engagement skills to deliver scalable, enterprise-grade solutions that create measurable business value for global financial institutions.

Responsibilities

• Work alongside senior AI Engineers to understand and develop the current application adhering to software development life cycle, from concept and design to testing
• Participate in rapid experimentation, testing, and continuous iteration post-launch to ensure the solution meets its targets and delivers a compelling experience to ensure adoption and sustained usage
• Build and maintain AI-powered workflows, conversational experiences, intelligent search capabilities, and automation solutions leveraging enterprise AI platforms
• Design, develop, and optimize data pipelines that support AI applications and enable effective use of structured and unstructured enterprise data
• Utilize Python, Java, and modern development frameworks to deliver production-ready AI and software solutions
• Write well-designed, testable, efficient code by utilizing automation, AI, or through manual means where necessary
• Write unit test cases to validate developed code by utilizing automation, AI, or through manual means where necessary
• Review code and debugging using applicable methods and tools
• Create technical documentation, implementation guides, and operational runbooks to support solution adoption and long-term success
• Analyze and understand existing code and application of the existing design to customize changes
• Participate in customer workshops, technical discussions, solution demonstrations, and knowledge transfer sessions
• Provide high-end customer solutions for client-raised tickets
• Analyze complex business and technical problems, identify root causes, and implement innovative solutions that drive operational outcomes
• Become accustomed to upgrading to new technologies and frameworks
• Collaborate with internal stakeholders, subject matter experts, and customer teams to understand business requirements and translate them into scalable technical solutions
• Work with SMEs on specific areas of software development
• Multitask and manage your own deliverables of varying and progressing complexity as part of a team with senior guidance

Requirements

Must Haves

• Computer Science, Computer Engineering, Engineering, or other technical field or equivalent experience
• Intermediate experience in building, deploying, and maintaining complex conversational solutions, search solutions, and other AI-based automation while having intuitive/engaging experiences for the user
• Fluency with production AI SaaS APIs from OpenAI, Microsoft Azure, and open-source LLM models
• Ability to develop, design, and implement code independently with minimal guidance
• Fluency in AI services' API offerings
• Knowledge of LLM fundamentals and evolution
• Strong understanding of data engineering principles, enterprise data architecture, and integration patterns
• Experience working with large-scale enterprise datasets and data-driven applications
• Proficiency in Python and/or TypeScript in addition to enterprise software development experience
• Ability to bridge business requirements and technical architecture while effectively communicating with both technical and non-technical stakeholders
• Experience developing technical documentation, user guides, and solution enablement materials
• Full-Stack (front-end, back-end, event streams, database) capabilities
• Works well with clients
• Familiarity with various Operating Systems and Databases
• 3–7 years of experience with enterprise software development

Nice to Have

• Domain knowledge of banking, financial services, enterprise data platforms, AI-driven automation, and large-scale enterprise IT environments

Job Details

• Vacancy Status: Open Position to be filled
• Mode of Work: Hybrid
• Use of AI: Zafin may use Artificial Intelligence (AI) and/or other forms of automated technology to screen and/or assess applicants for this position. Zafin will not utilize AI for conducting interviews and/or making hiring decisions.

What We Offer

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer:

• Competitive salaries
• Annual bonus potential
• Generous paid time off
• Paid volunteering days
• Wellness benefits
• Robust opportunities for professional growth and career advancement

For more information about careers at Zafin, visit zafin.com/careers

Accessibility and Privacy

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin collects, uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.