Zendesk
AI-powered customer service platform
About Zendesk
Zendesk is an AI-first service platform that enables organizations to resolve customer and employee requests across multiple channels including email, messaging, live chat, phone, social, and help center. The platform uses self-learning AI agents and provides core service tools such as ticketing, helpdesk, knowledge management, analytics, and quality assurance.
Industry
Software as a Service
Headquarters
San Francisco, California, United States
Company size
5001-10000
Founded
2007
What we do
Customer service softwareAI agentsEmployee serviceContact center solutionsTicketing and helpdeskLive chat and messagingWorkforce managementQuality assurance
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